How to Raise a Complaint

Last updated: October 2026

We want each homeowner who reaches Mikehousehold Heating & Air to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what happens afterward. It is a general template and not legal advice.

Topics We Want to Hear About

You can write to us about:

• Your experience when calling or contacting Mikehousehold Heating & Air
• The way your personal information was handled
• Anything on this site that seems unclear or wrong
• How a provider we connected you with behaved

If the Problem Is With a Provider

Providers in our network are independent businesses. They answer for their own estimates, pricing, equipment, warranties, work and customer service. If something went wrong with work in your home, the usual first step is to raise it with the provider directly and keep a written record.

We still want to know. Feedback about providers helps keep our network honest, and providers that repeatedly fall short of our expectations may be removed. Please understand that Mikehousehold Heating & Air cannot settle contract disputes, handle warranty claims, issue refunds for a provider's work or make decisions for a provider.

Sending Your Complaint

Email contact@mikehousehold.garden and include:

• Your name and a way to reach you
• The date you contacted us or the provider
• The phone number you called or the form you used, if you recall
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

After You Write

We will confirm receipt by email, usually within a few business days. Then we will look into what happened, which may include contacting the provider. After that, we will reply with what we found and any steps we plan to take.

Still Unhappy?

If our answer does not satisfy you, reply and ask us to take another look. You can also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For problems with HVAC contractors, your state's contractor or mechanical licensing board may be able to help too.

Contact

Email: contact@mikehousehold.garden